Privacy Policy

Privacy Policy

This Privacy Policy explains how Adornnest collects, uses, discloses and protects personal information when you visit adornnest.com, make a purchase, create an account, communicate with us or otherwise use our services.

Last updated: September 11, 2026

1. Who We Are

Adornnest is owned and operated by Yongchun County Kangbei Trading Co., Ltd.

For the purposes described in this Privacy Policy, Yongchun County Kangbei Trading Co., Ltd. is responsible for the personal information collected through adornnest.com, except where another service provider acts independently under its own privacy policy.

Brand Name: Adornnest

Legal Company Name: Yongchun County Kangbei Trading Co., Ltd.

Business Address: Room 1403, Staircase 1, Building 9, No. 1, Zone G, Bangde Industrial Park, Taocheng Town, Yongchun County, Fujian Province, China

Privacy Contact: service@adornnest.com

2. Scope of This Policy

This Privacy Policy applies when you:

  • Visit or interact with adornnest.com

  • Purchase or attempt to purchase a product

  • Create or use a customer account

  • Subscribe to marketing communications

  • Contact customer support

  • Submit a return, refund or privacy request

  • Interact with our advertisements or online content

  • Otherwise provide personal information to us

This policy does not govern third-party websites, platforms or services that operate under their own privacy policies.

3. Personal Information We Collect

The personal information we collect depends on how you interact with Adornnest.

Identity and Contact Information

We may collect:

  • Name

  • Email address

  • Telephone number

  • Billing address

  • Shipping address

  • Account contact details

Order and Transaction Information

We may collect:

  • Products viewed, selected or purchased

  • Order number and order history

  • Order value

  • Discount and shipping information

  • Transaction status

  • Payment method type

  • Billing information

  • Returns, refunds, cancellations and disputes

Complete payment card details are processed by participating payment providers and are not stored by Adornnest in full payment-card form.

Account Information

If customer accounts are available, we may collect:

  • Login credentials

  • Saved addresses

  • Saved preferences

  • Account activity

  • Order history

  • Communication preferences

Communications and Support Information

We may collect information you provide when contacting us, including:

  • Customer service messages

  • Return and refund requests

  • Photographs or videos submitted to document a product issue

  • Survey responses

  • Product reviews

  • Feedback

  • Privacy requests

  • Other information you choose to provide

Please do not send complete payment card numbers, card security codes, passwords or other highly sensitive credentials by email.

Device and Usage Information

When you use our website, we and our service providers may automatically collect information such as:

  • Internet Protocol address

  • Browser type and version

  • Device type

  • Device identifiers

  • Operating system

  • Language and time-zone settings

  • Approximate location derived from an Internet Protocol address

  • Referring and exit pages

  • Pages viewed

  • Links and features used

  • Date, time and duration of visits

  • Website interaction and diagnostic data

Cookie and Advertising Information

We may collect information through cookies, pixels, tags, software development kits and similar technologies.

This information may include:

  • Browser and device identifiers

  • Shopping-cart activity

  • Product interests

  • Website interactions

  • Advertisement interactions

  • Referral information

  • Marketing attribution

  • Consent and preference selections

4. Sources of Personal Information

We may collect personal information:

  • Directly from you

  • Automatically from your browser or device

  • From Shopify and participating payment providers

  • From shipping, fulfillment and logistics providers

  • From fraud-prevention and security providers

  • From analytics and advertising providers

  • From customer service and communication platforms

  • From social media or other third-party platforms when you interact with us through those services

  • From publicly available sources where permitted by law

5. How We Use Personal Information

We may use personal information to:

Provide Products and Services

  • Process and confirm orders

  • Authorize and administer payments

  • Arrange fulfillment and delivery

  • Provide shipment tracking

  • Manage customer accounts

  • Process cancellations, returns, replacements and refunds

  • Respond to product and order inquiries

Communicate With You

  • Send order and shipping confirmations

  • Provide customer support

  • Respond to questions and requests

  • Communicate about transactions, products, policies or service changes

  • Send security, account or operational notices

Operate and Improve Our Business

  • Maintain and improve our website

  • Understand how customers use our services

  • Analyze product and website performance

  • Improve product selection, customer experience and store functionality

  • Conduct internal reporting, forecasting and business planning

  • Troubleshoot technical issues

Protect Adornnest and Its Customers

  • Verify transactions

  • Detect and prevent fraud

  • Investigate suspicious or unauthorized activity

  • Protect account and website security

  • Enforce our policies and terms

  • Prevent misuse, abuse and unlawful conduct

  • Resolve claims and disputes

Marketing and Advertising

Where permitted, we may use personal information to:

  • Send promotional emails

  • Measure marketing performance

  • Understand customer interests

  • Present or measure relevant advertising

  • Build or evaluate marketing audiences

You may unsubscribe from promotional email communications at any time using the unsubscribe link included in the message.

Comply With Legal Obligations

We may use personal information to:

  • Maintain tax, accounting and transaction records

  • Respond to lawful requests

  • Comply with applicable laws and regulatory requirements

  • Establish, exercise or defend legal claims

  • Protect the rights, property and safety of customers, Adornnest and others

6. Legal Bases for Processing

Where applicable law requires a legal basis, we may process personal information on one or more of the following grounds:

  • Contract: Processing is necessary to provide requested products or services, process an order, arrange delivery or administer a return or refund.

  • Legitimate interests: Processing is reasonably necessary to operate, secure and improve our business, prevent fraud, provide customer support and understand service performance.

  • Consent: You have provided consent for a particular activity, such as certain marketing or non-essential cookie uses.

  • Legal obligation: Processing is necessary to comply with applicable legal, tax, accounting or regulatory requirements.

  • Legal claims and vital interests: Processing is necessary to protect rights, prevent harm or establish, exercise or defend legal claims.

Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect processing that occurred before consent was withdrawn.

7. How We Disclose Personal Information

We may disclose personal information only as reasonably necessary to operate our business, provide services or comply with law.

Recipients may include:

Shopify

Our store is hosted by Shopify. Shopify processes information needed to provide storefront, checkout, account, transaction and store-management services.

Payment Providers

Participating banks, card networks, digital-wallet providers and payment processors may receive information needed to authorize, process, secure, refund or dispute a payment.

Fulfillment and Shipping Providers

Warehouses, fulfillment partners, carriers and logistics providers may receive order, contact and delivery information needed to prepare and deliver purchases.

Technology and Cloud Providers

Hosting, security, communication, customer-support, data-storage and technical-service providers may process information on our behalf.

Analytics and Advertising Providers

We may disclose device, usage, cookie and transaction-related information to providers that help us measure website performance, understand customer interactions, evaluate campaigns or present relevant advertising.

Fraud Prevention and Security Providers

We may disclose information to providers that help verify transactions, identify risk, prevent fraud and protect our website and customers.

Professional Advisers

Accountants, auditors, insurers, lawyers and other professional advisers may receive information when reasonably necessary to provide their services.

Authorities and Legal Recipients

We may disclose information to courts, regulators, law-enforcement agencies or other authorities where required by law or reasonably necessary to protect legal rights and safety.

Business Transactions

Information may be disclosed or transferred in connection with a merger, financing, acquisition, restructuring, sale of assets, insolvency proceeding or similar business transaction.

Service providers acting on our behalf are expected to use personal information only for the services they provide to us or as otherwise permitted by law. Third parties acting independently are responsible for their own privacy practices.

8. Shopify and Payment Processing

Adornnest is hosted on Shopify.

Information submitted through our store may be processed by Shopify and other providers that support:

  • Website functionality

  • Customer accounts

  • Checkout

  • Payment authorization

  • Fraud prevention

  • Order fulfillment

  • Delivery

  • Analytics

  • Advertising

  • Customer communications

Payment card details are transmitted to and processed by participating payment providers using their own security controls. Adornnest does not store complete payment card numbers in its own store systems.

Shopify and participating payment providers may process information according to their own privacy policies and legal obligations.

9. Cookies and Similar Technologies

Cookies and similar technologies help us operate the website, remember preferences, understand performance and support marketing activities.

We may use:

  • Essential technologies required for checkout, security, account access, shopping-cart functions and basic website operation

  • Preference technologies used to remember selections and improve convenience

  • Analytics technologies used to understand website traffic and interactions

  • Advertising technologies used to measure campaigns and present relevant advertising

Where required by law, non-essential technologies will be subject to available consent controls.

You may manage available choices through:

  • The cookie or privacy controls displayed on our website

  • Your browser settings

  • Your device settings

  • The Your Privacy Choices page

  • Recognized opt-out preference signals where legally required and technically supported

Blocking certain cookies may affect website functionality, saved preferences, account access or checkout features.

10. Sale, Sharing and Targeted Advertising

Adornnest does not disclose personal information to third parties in exchange for monetary payment as a routine business practice.

However, under certain privacy laws, the use of analytics or advertising technologies may be considered a “sale,” “sharing” or processing for targeted advertising, even when no money is exchanged.

Where applicable, you may opt out through the Your Privacy Choices page, available website privacy controls or a recognized opt-out preference signal such as Global Privacy Control.

Your available rights depend on your location and applicable law.

11. Marketing Communications

You may unsubscribe from promotional emails at any time by selecting the unsubscribe link included in the message or contacting service@adornnest.com.

After opting out of marketing, you may still receive non-promotional communications relating to:

  • Orders

  • Delivery

  • Returns and refunds

  • Account administration

  • Security

  • Customer service

  • Legal or policy notices

We may require reasonable time to process an opt-out request.

12. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy.

Retention periods may depend on:

  • Order fulfillment and customer service needs

  • Account activity

  • Return, refund and dispute periods

  • Fraud prevention and security requirements

  • Tax, accounting and legal obligations

  • Contract enforcement

  • The establishment, exercise or defense of legal claims

When information is no longer reasonably required, we may delete, anonymize or otherwise dispose of it in accordance with applicable requirements and operational practices.

13. Data Security

We use reasonable administrative, technical and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

However, no website, electronic transmission or storage system can be guaranteed to be completely secure. We cannot guarantee absolute security.

You are responsible for protecting your account credentials and using trusted devices and networks. If you believe an account or transaction has been compromised, contact service@adornnest.com promptly.

14. International Processing and Transfers

Adornnest and its service providers may process personal information in countries other than the country where you live.

Privacy and data-protection laws in those locations may differ from those in your jurisdiction. Where required by applicable law, we use legally recognized safeguards for international transfers.

By using our services, your information may be processed by Shopify, payment providers, fulfillment partners, technology providers and other service providers in the locations where they operate.

15. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to personal information

  • Request correction of inaccurate information

  • Request deletion of personal information

  • Obtain a portable copy of certain information

  • Request restriction of certain processing

  • Object to certain processing

  • Withdraw consent

  • Opt out of certain targeted advertising

  • Opt out of certain sale or sharing of personal information

  • Appeal certain privacy-request decisions

  • Receive information about categories of personal information collected and disclosed

  • Request information about certain third-party recipients

  • Limit certain uses of sensitive personal information where applicable

These rights are not absolute and may be subject to identity verification, legal exceptions and record-retention requirements.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

16. How to Submit a Privacy Request

You may submit a request through the Your Privacy Choices page or email:

Email: service@adornnest.com
Subject Line: Privacy Request

Please describe the request and provide enough information for us to identify the relevant records.

To protect personal information, we may request reasonable verification of your identity and authority. We will use verification information only for handling the request and related legal obligations.

Do not send complete payment card details, passwords or other sensitive credentials.

17. Authorized Agents

Where permitted by applicable law, you may authorize another person to submit a privacy request on your behalf.

We may require proof of the agent’s authority and may contact you directly to verify your identity or confirm the request.

18. Appeals

If applicable law provides a right to appeal a decision concerning a privacy request, you may submit an appeal to service@adornnest.com with the subject line:

Privacy Request Appeal

Please include enough information for us to identify the original request and explain why you believe the decision should be reconsidered.

19. Children’s Privacy

Our website and products are intended for adults and are not directed to children.

We do not knowingly collect personal information from children in violation of applicable law. If you are a parent or legal guardian and believe a child has provided personal information through our services, contact service@adornnest.com so that we can review and, where appropriate, delete the information.

20. Third-Party Websites and Services

Our website may contain links to third-party websites, social media platforms or other services.

Their privacy, security and data-handling practices are governed by their own policies. Adornnest is not responsible for the content, availability or privacy practices of independent third parties.

We encourage you to review the privacy policy of any third-party service before providing personal information.

21. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in:

  • Our services

  • Website functionality

  • Technology

  • Business practices

  • Service providers

  • Legal or regulatory requirements

The revised policy will be posted on this page with an updated “Last updated” date. Where required by law, we will provide additional notice of material changes.

22. Contact Us

For questions about this Privacy Policy or the handling of personal information, contact:

Brand Name: Adornnest

Legal Company Name: Yongchun County Kangbei Trading Co., Ltd.

Business Address: Room 1403, Staircase 1, Building 9, No. 1, Zone G, Bangde Industrial Park, Taocheng Town, Yongchun County, Fujian Province, China

Email: service@adornnest.com

Please use the subject line “Privacy Request” for requests concerning access, correction, deletion or other privacy rights.